Purchasing and Returns
When you submit your order you will be given an order reference number. You will also receive a confirmation email within 24 hours. This email includes the reference number as well as a customer service telephone number should you have any questions.
Whether you are placing your order over the web or over the phone with one of our friendly sales agents at our call centre, we accept Visa, Mastercard and American Express.
Your credit card will not be charged until your order is shipped
Although we make every effort to maintain stock and satisfy our customers, occasionally we are out of certain items. If an item is temporarily out of stock, we will mail you with a backorder notification. If we are permanently out of stock on an item that you've ordered, we will notify you. Any changes will be reflected in your order total. Please call 1300 785 810 anytime with any questions about out-of-stock items.
Your name, address, credit card information, and all billing information are secured using SSL (Secure Socket Layers). If you prefer, you may also call the toll-free numbers listed in the shopping cart to place your order.
No, WEN by Chaz Dean is only available online here or by calling 1300 785 810.
Is there a question you think is missing from this list? Let us know here!
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